Monday 26 October 2020 | spa-kit.net: The search engine for spa buyers

Advertorial
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker

Supplier: AskNicely

More AskNicely details
Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table, has been announced as a keynote
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.

However, average staff turnover rates of 80-150 per cent tell us that frontline workers often feel underappreciated and underestimated.

The Global Frontline Experience Summit a is bringing together leaders from people-powered businesses committed to making frontline work awesome.

At Frontline Summit, leaders from Massage Envy, Fitness & Lifestyle Group, BurnCycle, and more than 30 other customer-obsessed service businesses will be sharing frontline stories, practices, and playbooks that they are using to win with customer experience.

Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table has been announced as a keynote, along with the co-creator of the Net Promoter Score framework, Richard Owen.

Attendees will have the chance to hear from and virtually network with customer experience professionals and frontline leaders about how they’re approaching common challenges such as driving consistent delivery of experience at scale, attracting and retaining top frontline talent, and connecting the frontline to the bottom line.

The virtual Frontline Experience Summit will be held on 12 November between 8AM-4PM (PST), the event is free to attend and designed for senior marketing, operations, customer experience, and HR leaders.

Following the event, all registrants will have on-demand access to the event’s content.

The event is being hosted by AskNicely and partners Skedulo, OCX Cognition, and Rep Cap.

To register for free and find out more, follow this link.


Supplier: AskNicely

AskNicely is the customer experience platform for frontline teams in people-powered businesses.
Web: https://www.asknicely.com/

Click here to visit AskNicely's leisure-kit listing


Connect with
spa-kit.net
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

Find the right products and services for your company
News search
 
Advertise your products
on the leisure-kit Product Report
And reach over 57,000 leisure buyers

Call
+44 (0)1462 431385
 
Promotion

Sustain and regenerate

Sustainable skincare brand, Comfort Zone, has radically reinvented its entire Sacred Nature line, driven by the ambition to create some of the world’s first carbon-negative products
View feature>>
Catalogue gallery
 
Company profile
 
VOYA

VOYA organic beauty was the brainchild of founders Mark and Kira Walton back in 2006.
View full profile>>
 

To advertise your product and reach over 57,000 leisure buyers call
+44 (0)1462 431385 or email [email protected]
Spa jobs
Powered by
spaopportunities
 
Spa news
Powered by
spaopportunities
23 Oct 2020
Noella Gabriel promoted to Elemis’ global president in leadership shake up

Elemis has appointed its co-founder and president of Elemis USA, Noella Gabriel, to global president, effective immediately.
More>>
23 Oct 2020
Nobu continues global expansion and announces plans for debut African property in Marrakech

Global lifestyle brand Nobu Hospitality, founded by Robert De Niro, Nobu Matsuhisa and Meir Teper, is continuing its global expansion with a new luxury destination in Marrakech, Morocco, scheduled to open Q3 2021.
More>>
 
Diary dates
Powered by
leisurediary.com
25-26 Oct 2020
Beauty Forum

Palais des Congrès Paris‎
France
More>>
03-06 Nov 2020
Spa and Wellness International Congress

DoubleTree by Hilton Hotel Minsk
Belarus
More>>
03-06 Nov 2020
Piscina & Wellness Forum

Online

More>>
 
Property & tenders
Powered by
leisureproperty.com
Tender for license to occupy outstanding sports facilities in central London
Location: 11 - 25 Union St, London SE1 1SD
Company:Bankside Open Spaces Trust
More>>
Exciting leisure farm opportunity
Location: Waltham Abbey, Essex
Company:Lee Valley Regional Park Authority
More>>

 

To advertise your product and
reach over 57,000 leisure buyers
call
+44 (0)1462 431385

Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd