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Sunday 05 December 2021 | spa-kit.net: The search engine for spa buyers
Company profile

ResortSuite
Address:
171 East Liberty Street
Suite 207
Toronto
Ontario
M6K 3P6
Canada
Tel: +1 416-259-0715
Fax: +1 416-352-5511
Website: www.resortsuite.com
 



Background
Since 2000, ResortSuite has been a global leader in guest-centric hospitality management software solutions, designed to help streamline operations, increase revenue, and deliver personalised guest experiences. Serving luxury leisure and wellness properties globally, ResortSuite provides an integration which allows partners to maintain a single guest profile across their property and brand.

Main products and services
Built on a guest-centric platform, ResortSuite SPA can centrally manage all services, programmes, and activities in one module, and can be used as a retail module to sell product. Revenue management through dynamic availability enables spa operators to control the mix of services available, based on demand and maximise profit for their spa. Using a single guest profile, staff can also view and track property-wide guest information in one place.

ResortSuite SPA, with best-in-class modules such as PMS, CLUB, GOLF, F&B, CATERING, RETAIL, SKI, and CONCIERGE, can run your entire operation or integrate with existing solutions. ResortSuite WEB, MOBILE, and CONNECT technologies allow guests to easily book their entire experience in real-time, 24/7, including room reservations, spa treatments, classes, activities, golf tee times, events, and dining reservations through ResDiary. ResortSuite’s contactless, MOBILE solution empowers guests and members to manage their stay and itinerary using a property-branded app.

USPs
ResortSuite specialises in fully integrated, guest-centric hospitality management systems which manage guest information and streamline operations for destination spas, activity-based resorts, multi-location properties and large private clubs.

ResortSuite provides spa operators, which are part of these wellness establishments, the opportunity to streamline the entire guest journey with a single app experience, which manages the guest journey from end to end. ResortSuite MOBILE provides a seamless online booking which enables guests and members to check-in to their spa services, complete forms, use Mobile ID to access facilities, and checkout using contactless mobile payments. ResortSuite’s fully integrated solution, connected to WEB and MOBILE guest-facing technology, also frees staff from administrative tasks allowing them to be better hosts.

Where in the world?
United States, Canada, UK, Europe, Mexico, Middle East, the Caribbean.

 
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