Tuesday 26 October 2021 | spa-kit.net: The search engine for spa buyers
Company profile

Zenoti
Address:
15395 SE 30th Place
Suite 100
Bellevue
Washington
98007
USA
Tel: +1-877-481-7634
Fax:
Website: www.zenoti.com
 

Sudheer Koneru, CeO


Background
After experiencing the difficulties in running spas, salons and fitness centers without a software solution, Zenoti’s founders leveraged their professional roots in enterprise software. In 2010 our best-in-class solution made its grand entrance. Today, Zenoti powers over 1,000 brands and 12,000 outlets worldwide.

Main products and services
Zenoti offers spas a cloud-based solution for all their needs. Zenoti customers can access everything they need remotely, and are able to offer their clients touchless options – a must-have and non-negotiable guest expectation in our current environment.

Zenoti’s key features include:
■ Appointment book – optimal scheduling minimises wait-times for guests, and even prioritises specific requests, enabling guests to easily book their favourite provider.
■ employee scheduling and performance management – view at a glance where your team needs support and recognise top achievers.
■ inventory management – never fall short or over-order again.
■ Membership services – no matter how complex your membership strategy is, Zenoti has it covered.
■ Smart marketing – target the right segments, at the right time, with the right products and services.
■ Consumer and employee mobile apps – touchless transactions at your service.
■ Gift cards – enables your customers’ guests to give the gift of feeling great.

USPs
More well-established spa and salon brands are powered by Zenoti than any other software solution. In fact, a majority of the global enterprise market trusts its tech to Zenoti. As an all-in-one solution, Zenoti enables spas and salons to elevate, unify and automate their offering using artificial intelligence (AI). Touchless options are essential.
Zenoti’s remotely accessible and cloud-based platform provides the perfect touch-free solutions. Say goodbye to clunky desktop terminals and scattered figures – Zenoti harnesses data and streamlines operations across all stores within the brand.
Automated employee scheduling and a booking wizard simplify everyday tasks. Zenoti’s AI-powered intelligent marketing ensures brand messages reach the right people at the right time, engaging customers and increasing clientele.

Top clients
Hand & Stone Massage and Facial Spa, Face Gym, European Wax Center, MGM Resorts, Skin Laundry, Face Haus, Massage Heights, Rush Salons, Gene Juarez Salon.

Where in the world?
Zenoti is a global solution, powering spas, salons and medspas across the United States, Canada, Europe, India, Southeast Asia, the Middle East and Africa.

Future plans
Zenoti garnered the majority of the global enterprise spa market, raised $160 million in Series D funding and achieved unicorn valuation in 2020. Stay tuned for groundbreaking news involving AI.

Who’s who?
Sudheer Koneru, CEO;
Dawn Cassidy, VP, marketing.

What the clients say
“We started our evaluation of software providers knowing we needed a proven cloud- based system that could reliably support our network locations. Zenoti stood out as the most robust platform and as a partner that will lead with innovation for years to come.”
Joe Brauer, CTO at Hand & Stone

 
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